Switching billing companies should not mean lost revenue. Our structured onboarding process ensures a seamless transition with no gaps in claim submission.
We conduct a comprehensive review of your current billing operations, EHR system, payer mix, fee schedules, and outstanding AR. Your dedicated account manager is assigned.
Our technical team connects to your EHR/PM system (we support 40+ platforms). We securely migrate historical data and configure charge capture workflows.
We verify and update all payer enrollments, configure clearinghouse connections, set up electronic remittance, and establish real-time eligibility verification.
We begin processing claims alongside your current workflow. This overlap period ensures nothing falls through the cracks during the transition.
End-to-end testing of claim submission, payment posting, denial workflows, and reporting. We verify accuracy across all payers before going fully live.
Full transition to RCMAXIS-managed billing. Your reporting dashboard goes live with real-time visibility into every claim, payment, and metric.
Secure transfer of patient demographics, insurance data, fee schedules, and historical billing records from your previous system.
We take over follow-up on all outstanding claims from your previous billing company, including aged AR and pending appeals.
We train your front-desk and clinical staff on new charge capture workflows, eligibility checks, and documentation requirements.
We handle all communication with payers to update billing addresses, EFT/ERA setup, and provider enrollment changes.