Zero Revenue Gap · Existing A/R Included · 2-Week Transition
Switch Billing Companies Without Missing a Single Payment
The number one reason practices stay with a bad billing company is fear of transition risk. We eliminate that risk entirely — we take your open A/R, manage the cutover, and keep revenue flowing from day one.
Common Concerns
Every Fear Practices Have About Switching — Answered
We've heard all of them. Here's the honest answer to each one.
Fear #1
Claims will fall through the cracks during the switch
The reality: We run a parallel 5-day overlap period where we process new claims alongside your current biller. Nothing goes unsubmitted. Your A/R aging report on transition day becomes our working document — every open claim is tracked and actioned.
Fear #2
The existing A/R will get abandoned or lost
The reality: We take ownership of your full AR on day one — including claims 90, 120, and 180+ days outstanding. Our revenue recovery team specialises in aged AR cleanup. You don't pay extra; it's part of the service agreement.
Fear #3
The new biller won't understand my specialty's coding rules
The reality: We assign a billing team with verified specialty experience before the transition starts. If you bill orthopedics, your team knows global periods and modifier 59. If you bill cardiology, they know same-day E/M rules. No generalists handling specialist coding.
Fear #4
Collections will drop in the first 30–60 days
The reality: Most practices see a revenue increase within 60 days as we correct undercoding, chase stalled denials, and submit claims faster than before. The 30-day dip many fear from switching never materialises when the transition is managed properly.
Fear #5
There's too much paperwork and coordination involved
The reality: We handle all of it. BAA signing, payer notification letters, credentialing updates, EHR access setup — our onboarding team runs the entire process. Your staff's only job is to grant us system access and introduce us to your payer contacts.
Fear #6
What if RCMAXIS doesn't work out — can I switch back?
The reality: 30 days written notice, no penalty, any time. We also provide a full data export of your AR history and claim records in your EHR-compatible format so you can move to any other biller — or bring billing in-house — without friction.
Transition Timeline
What Your First 4 Weeks Look Like
A realistic, week-by-week picture of what the switch involves — and what you personally need to do (hint: very little).
Week 1 — Assessment & Setup
We Learn Your Practice. You Grant Access.
Our onboarding team audits your current AR aging report, reviews your top 10 denial reasons, and configures payer mappings and fee schedules in your EHR. You and your office manager spend roughly 2–3 hours total on this phase.
EHR access granted (your team, 30 min)
BAA signed
Current biller notified
AR aging export pulled
Week 2 — Configuration & Test Claims
We Submit Test Claims. You Review and Approve.
We configure claim templates for your top 20 CPT codes, submit a batch of test claims to your 3 highest-volume payers, and verify acceptance rates before anything goes live at scale. You review one approval document.
Fee schedule loaded
Payer enrollment verified
Test claims accepted
Go-live approved by you
Week 3 — Parallel Run & Full Handoff
We Run in Parallel for 5 Days. Then Full Handoff.
For 5 business days, we process all new charges in parallel with your current biller. This eliminates any gap risk. At the end of the parallel period, your old biller is formally terminated and we own all billing operations — new claims plus all open AR.
5-day parallel run
Open AR transferred
Old biller terminated
Denial queue reviewed
Week 4 — First Payments & KPI Baseline
First Payments Hit Your Account. KPI Report Delivered.
Initial ERA payments begin posting. We deliver your Week 4 KPI baseline report: first-pass acceptance rate, claims submitted, denial rate, and projected AR days. This is your reference point for measuring our 60-day performance improvement guarantee.
First ERAś posted
Week 4 KPI report delivered
Aged AR recovery underway
30-day check-in scheduled
Switching Checklist
Everything You Need to Do Before You Switch
Most of this list is handled by our team. Your action items are highlighted — there are only 5.
Pre-Switch Checklist (0 of 16 complete)
Pull your last 90-day A/R aging report ⭐ your action
Note your current denial rate and top 5 denial reasons
Grant RCMAXIS read/write access to your EHR billing module ⭐ your action
Review and sign Business Associate Agreement (BAA) ⭐ your action
Send 30-day termination notice to current biller ⭐ your action
RCMAXIS reviews and loads your fee schedules
RCMAXIS verifies payer credentialing and enrollment
RCMAXIS configures claim rules for your top 20 CPT codes
RCMAXIS submits and clears test claims with top 3 payers
Approve go-live sign-off document ⭐ your action
5-day parallel run completed with zero submission gaps
Open AR transferred and indexed by RCMAXIS
Aged AR (90–180+ days) recovery program activated
First ERAs posted and reconciled in EHR
Week 4 KPI baseline report delivered
60-day improvement review scheduled
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Zero-Risk Transition Guarantee
If your collection rate drops in the first 60 days compared to your baseline, we extend your service at no charge until it recovers. We've never had to invoke this clause — but it's there in writing.
From Practices That Switched
What Practices Say After Making the Move
These are the outcomes practices were afraid they wouldn't get — and did.
★★★★★
"We spent 8 months with our previous biller watching our denial rate creep up to 14%. I was terrified of switching mid-year. RCMAXIS did the transition without a single claim falling through — and our denial rate is at 2.8% three months later."
★★★★★
"The thing that sold me was when they said 'we'll work your aged AR from day one.' Our previous biller had left $190K sitting in 90-day limbo. RCMAXIS recovered $141K of it in the first 45 days. I wish I'd switched sooner."
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Ready to Make the Move?
Start with our free $1,500 revenue audit. We'll show you exactly what your current biller is missing — and exactly what a transition would look like for your practice, with no obligation.